Rustic Ridge Lodge Rental Policies

House Rules

Rustic Ridge Lodge is our second home, so please treat it with care and respect. Major rules are highlighted here. Please read rental agreement below house rules for expanded information on these and other rules.

• Checking in and out: Check-in: 4 pm up until 12 am, Checkout 11 AM. Opportunity for early check-in or late check-out available when completing reservation online at the check-out page.

During Your Stay

• 4BR Rental: 12 guests - 8 Adults Max and remainder can be children (up to 12 people). Option to add up to 4 more adults at checkout is available but must not exceed 12 total guests. 2 BR Rental: 4 guests max. Children 2 & Under not included in occupancy counts for both rentals
• Provide a complete guest list and count via provided email after reserving.
• Pets and emotional support animals are prohibited as this is an allergy friendly cabin 
• $500 Security deposit for 4 BR and $250 for 2 BR. Authorization taken 1 day before stay and expires 7 days after stay
• Quiet hours: 11:00 PM - 8:00 AM, which breaks down to no loud music or yelling outside after 11 PM
• No parties or events - No pin drop or open parties. Cancellation of reservation and removal from premises will occur. 
• Celebration weekends such as bachelor/ette, birthday, holiday, etc. need prior approval and may require further security deposit. 
• No commercial photography 
• No smoking of any kind inside of cabin. Ashtrays on decks available. No flicking butts off decks as it's a fire hazard: $200 find applies.
• Must follow hot tub and sauna policy for safety and as guest is financially responsible for any damage caused by misuse/neglect.
• Follow check-out procedures located on refrigerator and also in your email sent two days before check-in.
• Please ensure reserving guest is the last to leave to ensure check-out instructions are followed

Additional rules along with rules detailed above are found in the rental agreement below. You agree to the rental agreement when you book Rustic Ridge Lodge. Please let Rosalie know if you have any questions or concerns regarding the rental agreement before you book.

Rustic Ridge Lodge - Rental Agreement

This Rental Agreement governs the lodging of guests ("Guest" or "Guests") at Rustic Ridge Lodge ("Lodge" or "Cabin"), owned and managed by Rosalie ("Host," "I," "she," or "my"). Rosalie is available for inquiries; contact information will be provided upon reservation confirmation.

Preface: This agreement aims to ensure a safe and enjoyable experience for responsible guests and maintain the integrity of the property and neighborhood. It is not intended to deter respectful travelers.

Age Restriction: The primary Guest making the reservation must be 25 years of age or older and possess a valid government-issued identification, which will be required for booking verification and short-term rental liability insurance.

No Third-Party Bookings: Reservations made by a third party who will not be staying at the Lodge are strictly prohibited and will result in immediate termination of the booking without refund and removal from the premises.

Occupancy:

• 4-Bedroom Lodge: Maximum occupancy is 12 guests, with up to 8 adults included in price of reservation and the remaining guests can be children. Children 2 years and under are complimentary. An additional fee of $100 per adult per stay can be added for up to 4 additional adults (beyond the initial 8), not to exceed a total of 12 guests regardless of age (excluding infants). Extra adults can be paid at checkout. Please include in guest count. Proving a complete guest list is required. Please send a message with guest names after reserving.
• 2-Bedroom Lodge: Maximum occupancy is 4 guests. Children 2 years and under are complimentary. Proving a complete guest list is required. Please send a message with guest names after reserving.

A fee of $200 per person per night will be assessed for any undisclosed overnight guests. All guests staying at the Lodge must be included in the reservation. Guests must provide a complete written list of all occupants prior to check-in. Failure to do so may result in the aforementioned $200 per person per night fee. Occupancy is contingent upon the confirmed reservation dates and full payment.

Undisclosed Daytime Guests: Daytime visitors not listed on the reservation are prohibited without prior written approval. Requests for daytime guests should be directed to info@rusticridgelodgeoh.com or the provided contact number. A $200 fee per unregistered daytime guest will be assessed if discovered.

Parties/Events: Celebratory gatherings such as holidays and birthdays require advance written approval and must adhere to occupancy limits and guest registration policies. The Host strictly prohibits parties, defined as open-invite gatherings or any activity that disturbs the surrounding community, including but not limited to excessive noise, visitors, trash, smoking, parking issues, trespassing, vandalism, public indecency, or public urination. Violation will result in immediate termination of the reservation, removal from the premises, and a $500 fine. Guests will be held financially responsible for any damages resulting from a party. Celebration weekends (e.g., bachelor/ette, birthdays) require prior approval and may necessitate an increased security deposit.

Pets: No pets or emotional support animals (ESAs) are permitted on the property due to family allergies and the Lodge being designated as an allergen-friendly environment. Unauthorized pets will incur a $500 fee plus additional cleaning/allergy services costs and may lead to immediate termination of the reservation without refund. Note: Hocking County does not have special provisions for ESAs.

Security: For the safety of guests and the Lodge, external security cameras with video and audio recording are active during your stay but are not accessed except for check-in, check-out, and at times when security is a concern: one at the doorbell (front porch view) and one overseeing the driveway. A Minut device continuously monitors the internal environment for temperature, smoke, carbon monoxide, and decibel levels. Tampering with or disabling these any of above devices is prohibited and will result in immediate termination of the reservation without refund and removal from the premises. No other cameras are located inside or outside the Lodge.

Indoor Smoking Prohibited: Smoking of any substance (tobacco, marijuana, e-cigarettes, vaping, etc.) is strictly prohibited inside the Lodge to maintain an allergen-friendly environment. Evidence of indoor smoking will result in a $200 fine plus professional smoke abatement fees. Smoking is permitted on outdoor decks or by the fire pit. Disposing of cigarette butts off the decks is a fire hazard and prohibited; a $200 fee will be assessed for butts found outside designated ashtrays or the sand bucket at the fire pit.

Hot Tub: Follow all posted rules. Maximum occupancy is 7 people. Exceeding this limit may cause damage. Guests are responsible for any damage to the hot tub due to misuse, including water displacement. Ensure the water level is just below the neck jets. Refill using the provided hose and spigot. Showering before entering and using designated hot tub towels is required ($10 fee per bleached/damaged bath towel). A $100 fee will be assessed if the hot tub is excessively dirty due to perfumes, lotions, soaps, spray/lotion self-tanner, or oils. Bubble bath, fragrances, soaps, and oils are prohibited. Glass and smoking are strictly prohibited in or around the hot tub ($200 fine for violations). Do not sit, stand, or lay on the hot tub cover (replacement cost $500 or more). To maintain water quality, use the provided oxidizer (combination lock 000) after each use. Stays longer than 3 days include complimentary water cleaning and balancing. The bromine/mineral floater should remain in the tub for sanitization. Bathing suits may fade or stain; rinse immediately after use. The Host is not liable for any injuries or damages resulting from hot tub use. Children must not be left unattended. Please adhere to posted hot tub rules.

Sauna: Maximum occupancy is 2 people. Follow all posted rules for your safety. Glass of any kind and smoking of any substance are strictly prohibited and comes with a fine of $1,000.

Quiet Hours: 11:00 PM to 8:00 AM. Please be respectful of neighbors; outdoor noise (music, voices, activity) should be minimized after 11:00 PM. If authorities are called due to noise complaints past 11 PM or any other disturbance, it may result in immediate termination of your stay without refund and potential fine of $500.

Heating & Cooling: If extreme temperature settings are used (below 50°F for AC or above 80°F for heat), the thermostat may be locked to a range of 63-75°F during your stay. Contact Rosalie to discuss resetting.

Replacement/Cleaning Fee: To prevent stains on fabrics, please eat and drink in designated dining areas. Damage to bedding, furniture, linens, or other fabrics may incur a replacement or additional cleaning fee. Use hot tub towels for the hot tub to avoid a $10 fee per damaged bath towel.

No Illegal Substances: Illicit substances on the premises. Discovery of such will result in immediate termination of the reservation without refund and immediate departure. Evidence found before, during, or after the stay may result in a $500 fine and a police report of illegal substances.

No Illegal Activity: Any criminal activity (cbyer of in person) is strictly prohibited in the Lodge or on the property. Discovery of such will result in immediate termination of the reservation without refund and immediate departure. Evidence found before, during, or after the stay may result in a $500 fine and a police report of illegal activity.

No Crypto Mining or Abuse of Electricity Usage: Crypto mining is strictly prohibited and will result in immediate cancellation of reservation without refund and forfeiture of deposit and/or $500 fine and additional cost of electricity will be billed antecedently. Additionally, any abuse of electricity used during Guest stay will be charged to Guest antecedently. Examples include placing air conditioner on extremely low temperatures (0 to 65 degrees F) or placing heater on high temperatures (75 to 100 degree F), or leaving the door open for more than 15 minutes when heat or AC is on.

No Undisclosed Firearms: Guests intending to bring firearms must notify the Host in advance, detailing the type, storage location, security measures, and plans for removal upon departure. Failure to disclose firearms will result in a $500 fee. Online travel agencies may also impose additional penalties. If a a firearm is found after departure, pickup will be at the Hocking County Sheriff's Office in Logan, Ohio.

No Hunting, Gun Sports, or Fireworks: Discharging firearms and the use of fireworks are prohibited on the property. Hunting, paintball, air guns, BB guns, and target shooting are strictly forbidden. Damage to property will result in a $500 fee and/or the cost of repair/replacement, whichever is greater.

No ATV Use on Property: ATVs may be stored on trailers, but operation on the property is not permitted. Towing vehicles and trailers must remain on gravel surfaces; driving or towing on grass is prohibited. Guests are responsible for any property damage resulting from ATV storage, towing, or use.

PAYMENT:

• 50% of the total rental fee is due at the time of booking.
• The remaining balance is due 30 days prior to arrival.
• Full payment is required 30 days before check-in. Non-payment of complete balance 30 days prior to arrival will result in cancellation of reservation without refund of money collected thus far.
• If payment is declined during the stay, the stay will be terminated immediately, and the Guest will be liable for any outstanding balance.
• A security deposit pre-authorization of $500.00 will be held 1 day before arrival and released 7 days after departure. Deposit amount is subject to change and Guest will be notified in advance of any changes.

REFUNDS:

Cancellation Policy

• 100% of paid prepayments refundable when canceled 30 days or more before arrival minus credit card processing fees. 
• 50% of paid prepayments refundable when canceled 14 to 29 days before arrival minus credit card processing fees. 
• 0% of paid prepayments refundable if canceled thereafter with only cleaning fee refunded minus credit card processing fees.

At Host Discretion: If Guest cancels in the 0% cancellation policy window and if Guest cancelled dates are rebooked by a new guest, Guest will receive a refund equal to the lesser of (a) the amount paid by the new guest for the rebooked dates, or (b) the amount Guest originally paid, less a 10% rebooking  administration fee of the refund amount and all credit card processing fees associated with the original Guest reservation.

Circumstantial Refunds: No refunds will be provided for guest illness, weather conditions, or early departures. Guests are advised to purchase travel insurance. The Host is not responsible for utility/service disruptions or Acts of God. Additionally, no refunds will be granted for encounters with wildlife inside or outside the cabin. The Host takes preventative measures against all pests.

Early Check-In/Late Checkout: Requests for early check-in or late check-out are accepted in advance are subject to availability and may incur additional fees. Written approval from the Host via email or the online travel agency messaging system is required. Standard checkout time is 11 AM.

Unapproved Late Checkout: Guests without prior written approval for late checkout must depart by 11 AM as that is the time the rental reservation is terminated. A $50 fee will be assessed for every 15 minutes past 11:15 AM. If the Lodge is still occupied after 1:00 PM, law enforcement may be contacted to escort guests off the premises for trespassing/loitering, and a $500 police dispatch fee will apply. Guest belongings may be retrieved from an offsite location. This of course will be the last ditch effort after communication has failed.

Check-Out Procedures:

• Remove all items in refrigerator (except water dispenser). Remember to clean out storage containers and place in dishwasher.
• Load and start the dishwasher.
• Ensure countertops, microwave, stovetop, and oven are free of dishes, trash, and large food debris. Wipe out cast iron cookware and leave it on the stove (do not put in the dishwasher).
• Gather all trash (indoor and outdoor, including decks/patios and fire pit) and place it in trash bags. Trash bags are in cabinet under kitchen sink.
• Place all bagged trash in outdoor receptacle located on back deck and secure the lids. A $75 fee applies if trash is not bagged and/or lids are not secured. Extra bags of trash can be placed in trash receptacles by the entrance to the Lodge by the road.
• Place hot tub towels in bathtubs/showers and bathroom towels in hampers, hooks, or on bathroom floors.
• Ensure hot tub and ping pong table covers are in place.
• Lock all doors and windows.

Please Note: A $35.00 per hour excessive cleaning fee will be applied for requiring additional cleaning due to failure to follow these procedures or being left excessively dirty. Photographic evidence may be provided. Please inform the Host of any accidental breakage or malfunctions before departure. Prompt checkout is appreciated. Door codes will be deactivated approximately 15 minutes after the scheduled departure time.

Equipment & Furnishings: Any equipment, mechanical, or furniture malfunctions must be reported immediately. Guests are financially responsible for damages resulting from negligence or failure to report issues. This includes, but is not limited to, water leaks, appliance failures, and faulty wiring. Guests grant the Host the right to enter the Lodge to address reported issues. The Host will make repairs promptly and will provide 24-hour notice for non-emergency maintenance, unless immediate access is required for safety. Guests are responsible for any damage to equipment or furnishings due to misuse and/or neglect. 

Linens & Supplies: Bed, kitchen, and bath linens, along with kitchenware and utensils, are provided. Excessive damage beyond normal wear and tear (large stains, severe tears, holes, burns, deliberate misuse or neglect, etc.) will result in a replacement fee.

Fireplaces: Wood-burning fireplaces are not to be used between April 15th and October 15th. When in use (October 16th to April 14th), the flue must be open, and fires must never be left unattended. Guests are prohibited from cutting wood on the premises. Two bundles of firewood are provided inside; additional firewood for outdoor use is located in the plastic storage box near the fire pit. Outdoor firewood (pine) must not be used indoors due to creosote content.

Water: The Lodge uses well water, which was tested and safe for drinking in July 2023. A water filtering carafe is provided. Guests may bring bottled water if preferred.

Cell Service: Cell service is generally good but not guaranteed. Verizon and T-Mobile tend to have better reception. Wi-Fi calling is available via the guest Wi-Fi network.

WIFI and TV: Wi-Fi is available but may not be as strong as in metropolitan areas. No refunds will be given for poor Wi-Fi signals.

Damage to Personal Property: The Host has provided locks on all windows and external doors. Guests are responsible for securing their personal belongings. The Host is not liable for damage or theft of any personal property or vehicles. A lockable gate and external security cameras are provided as a deterrent. In the event of theft, the Host will provide video footage and assistance.

Items Left Behind: Items found at the Lodge will be stored for 30 days. The Host will attempt to contact guests regarding left items. Return shipping costs plus a $15 handling fee will apply. After 30 days, items will be donated.

INDEMNIFICATION AND WAIVER: While the Host maintains the Lodge with utmost care and prioritizes guest safety, all guests are responsible for their own actions and agree to indemnify and hold the Host harmless from any accidents or occurrences on the premises.

By reserving Rustic Ridge Lodge through this website, you acknowledge and agree to the terms of this Rental Agreement. No signature is required.